The goodlisten.net audiobook library is an online sales channel owned by goodListen Inc. We – goodListen Inc, respect privacy and are committed to protecting the personal information of customers when shopping on this website.
1. Consent
By providing your personal information when making a purchase on goodlisten.net, you agree that your personal data will be collected and used as stated in this Policy. If you do not agree with this Policy, please stop providing us with any personal information and/or exercise the rights outlined in Section 5 below.
We reserve the right to modify and supplement this Policy at any time. We encourage you to regularly review this Privacy Policy to get the latest updates. When there are any changes to the content of this Policy, you will receive an email notification.
2. Purpose and Scope of Information Collection
We are committed to protecting customer privacy. Personal information collected is solely for the purpose of processing orders, providing customer service, and improving your shopping experience.
We collect information such as: name, email address, phone number, shipping address, and payment information when you place an order on our website.
3. Scope of Information Use
Your personal information is used to:
– Process and complete orders.
– Provide customer service.
– Send notifications about promotions, new products.
– Improve service quality and the customer shopping experience.
4. Information Retention Period
Personal information of customers will be retained until customers request its deletion or customers log in and perform the deletion themselves. In any case, customer information will be securely stored on the server of goodlisten.net.
5. Sharing of Personal Information
We do not share, sell, or trade your personal information with any third party except:
– Shipping units, payment partners as necessary to complete orders.
– As required by competent legal authorities.
6. Information Security
We are committed to securing customer personal information using appropriate technical and organizational measures. All personal information is encrypted and protected from unauthorized access.
7. Customer Rights
You have the right to request that we provide, update, correct, or delete your personal information from the system at any time.
8. Changes to the Privacy Policy
We may update this privacy policy at any time. All changes will be clearly announced on the website.
9. Mechanism for Receiving and Resolving Consumer Complaints Regarding the Misuse of Personal Information
We are committed to ensuring the safety of customers’ personal information and using it for the purposes specified in Section 3 and Section 5 of this Policy. In the event that the server hosting information is attacked by hackers, leading to the loss of customer personal data, we will be responsible for notifying the incident to the relevant authorities for timely investigation and handling, and informing the customers.
If you discover that your personal information has been misused or misappropriated, please send a complaint email to [email protected] and provide evidence related to the incident. We commit to responding immediately or at the latest within 3 working days (excluding Saturdays and Sundays) from the time the complaint is received.
10. Contact
If you have any questions or requests related to the privacy policy, please contact us via email [email protected].
11. Information Collection and Management Unit
goodListen Inc.